Data Ownership & Portability
Your data is yours, your deliverables are yours — and you can take both with you.
At a glance
| Do your contracts include clear data ownership terms ensuring customer data ownership? | Yes Set out in our published Master Services Agreement |
| Do you provide data portability and extraction options upon contract termination? | Yes Data export in standard formats, source handover, and transition assistance |
Data and deliverable ownership
Our contractual terms are published openly in the Assemblysoft Master Services Agreement, so ownership positions can be reviewed before any engagement begins. In summary:
- Customer data belongs to the customer. Business data, content, and personal data processed within a solution remain the customer's property throughout and after the engagement.
- Bespoke deliverables are owned by the customer in accordance with the agreement — client-specific application logic and business rules are not retained or reused by Assemblysoft.
- Background IP — pre-existing frameworks, templates, and know-how that accelerate delivery remain Assemblysoft's, licensed to the customer on a perpetual, royalty-free basis for use within their platform, so customer solutions are never left dependent on a licence that can be withdrawn.
- Confidentiality obligations protect customer information during the engagement and for five years after it ends.
Portability and exit
When an engagement ends — for any reason — customers are not locked in. Exit provisions include:
- Data extraction — databases and stored content are provided in standard, re-usable formats (for example, SQL database backups, CSV, or JSON exports), agreed to suit the receiving system.
- Source code and infrastructure handover — repositories, pipeline definitions, and infrastructure-as-code templates for bespoke deliverables are transferred in line with the agreement, including documentation needed to operate them.
- Hosting transition — where Assemblysoft manages the Azure environment, subscriptions and resources can be transferred to the customer's own tenancy, or redeployed there, as part of a planned transition.
- Transition assistance — support for an incoming team or supplier is available as a professional service, scoped and agreed in writing.
- Secure deletion — after handover is confirmed, customer data held by Assemblysoft is securely deleted, subject to any retention required by law, with confirmation provided on request.
Personal data
Where personal data is involved, portability and deletion follow UK GDPR requirements — see our Privacy Policy for how data subject rights, retention, and deletion are handled.
Exit planning
An exit or transition plan specific to your engagement can be documented at any point — many customers request one at kick-off. Contact hello@assemblysoft.com.
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