In the fast-paced events industry, managing temporary staff, scheduling, and real-time communications can make or break operational success. Shack Events faced exactly these challenges—coordinating hundreds of temporary workers across multiple venues, tracking hours, managing documentation, and ensuring seamless communication between management and staff.
Through a strategic partnership with Assemblysoft, Shack Events transformed their operations with a dual-platform solution: a comprehensive SaaS web application built with ASP.NET Core Razor Pages and a cutting-edge mobile application powered by .NET MAUI.
This case study shows how custom software development delivered measurable business value and positioned Shack Events as a technology leader in event staffing management.
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Description: Mobile app and web dashboard side-by-side showing rota, metrics, and notifications.
💡 Callout – At a Glance
Shack Events replaced fragmented, manual workflows with a unified, Azure-backed platform spanning web and mobile. The result: reduced admin, happier staff, and true operational visibility.
The Business Challenge: Managing Complexity in Event Staffing
The Problem
Event management companies face unique operational challenges that off-the-shelf tools can’t solve:
Scattered workforce management across multiple events and venues
Manual, error-prone scheduling and rota planning
Paper or email-based documentation and compliance tracking
Reliance on text messages and calls for communication
Complex payroll calculations with variable rates and break rules
Limited real-time visibility for decision makers
These weren’t just inconveniences—they affected profitability, staff satisfaction, and client service quality.
The Cost of Inaction
Without a unified platform, Shack Events faced:
Growing administrative overhead
Higher risk of payroll and scheduling errors
Difficulty scaling to meet demand
Lower staff engagement and higher churn
Weak differentiation in a crowded market
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“We needed a platform that could keep up with how fast our events move—and give us confidence that our staff, schedule, and costs were under control.”
The Solution: A Dual-Platform Digital Transformation
Assemblysoft’s approach combined enterprise-grade web technology with modern mobile development, creating a unified workforce management ecosystem tailored to Shack Events.
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Image 1: High-level architecture diagram (Web + Mobile + Azure)
Image 2: Management dashboard with event metrics
Image 3: Staff mobile rota screen
Image 4: Training module and notifications on mobile
The Web Platform: The Operational Command Center
Built using ASP.NET Core Razor Pages and hosted on Microsoft Azure, the web platform acts as the command center for management and administrators.
Key Capabilities
Event & Shift Management
Create and manage events with logistics, locations, and staffing needs
Configure multiple shifts and roles per event
Track equipment and inventory in real time
Manage budgets and financial forecasts per event
Intelligent Rota Planning
Visual calendar for staff availability and assignments
Automated conflict detection (no double-booking)
Role-based rate management and shift pay calculations
Integrated break tracking and automated earnings summaries
Staff Administration
Rich employee profiles, including document storage
Training and certification tracking
Emergency contact information and personal details
Performance history, strikes, and disciplinary notes
Financial Controls
Automated payroll engine with variable rates and breaks
Expense tracking and approval workflows
Stock-to-cash reconciliation for venues
Purchase order management and vendor integration
Communications Hub
Batch messaging for groups or specific roles
Template-based communication for recurring announcements
Email and SMS integration powered by Azure Service Bus
Message history and delivery tracking for auditability
💬 Callout – Management View
“For the first time, we can see exactly what’s happening across events in one place—shifts, costs, staff, and comms.”
The Mobile Application: Empowering the Workforce
Built with .NET MAUI, the mobile app brings everything staff need into their pocket, turning frustration into empowerment.
Mobile Features
Personal Rota & Earnings
View all upcoming shifts with event details and locations
Shift colour-coding by role or event type
At-a-glance shift summaries and hours
Monthly earnings overviews and forecasts
Profile & Documents
Update personal information from anywhere
Upload documents and certifications using the device camera
See employment history, pay information, and supervisors
Training Center
Complete mandatory training modules in-app
Interactive quizzes with instant feedback
Track training completion and expiries
Access safety documentation and procedures
Real-Time Notifications
Push notifications for new shifts and changes
Urgent updates and broadcast messages
Document and training expiry reminders
Event Information
Event briefings and venue details
Key contacts and supervisor details
Integrated maps and navigation
Check-in and basic time tracking support
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Staff Experience Upgrade
From “I don’t know when I’m working” to “I can see my shifts, pay, and training from my phone—anytime.”
Technical Foundation: Built for Scale, Security, and Longevity
Assemblysoft used a modern Microsoft stack to ensure the platform is robust, secure, and ready to grow.
.NET Development Excellence
Link: https://assemblysoft.com/technologies/dotnet-development
Built on .NET 8 for performance and reliability
Shared business logic across web and mobile via class libraries
Strong, type-safe code with reduced runtime errors
Role-based access control and secure authentication patterns
Blazor Server Integration
Link: https://assemblysoft.com/technologies/blazor-server-development
Rich, interactive web components and dashboards
Real-time updates via SignalR
Simplified client footprint with server-side rendering
Seamless integration with authentication and sessions
.NET MAUI Blazor Hybrid Innovation
Link: https://assemblysoft.com/technologies/net-maui-blazor-hybrid-development
Single codebase targeting iOS and Android
Shared UI components and business logic
Native device access (camera, notifications, GPS)
Consistent experience across platforms
Microsoft Azure Infrastructure
Link: https://assemblysoft.com/technologies/microsoft-azure-development
Azure App Services for scalable web hosting
Azure SQL Database with backups and geo-replication
Azure Blob Storage for secure document storage
Azure Service Bus for reliable messaging
Azure Notification Hubs for push notifications
The Assemblysoft Partnership: More Than Just Code
Successful digital transformation demands a partner who understands both business and technology.
How Assemblysoft Delivered
Discovery & Process Mapping – understanding real workflows and pain points
Agile Delivery – iterative releases with continuous feedback
User-Centric Design – validated with both managers and temp staff
Future-Proof Architecture – designed for growth, not just the present
Custom Software Development Expertise
Link: https://assemblysoft.com/services/custom-software-development
Business process optimisation, not just digitisation
Integration with accounting and HR systems
Security-first mindset for sensitive data
Ongoing support, monitoring, and enhancement
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Result: A solution that doesn’t just replace spreadsheets—it redefines how Shack Events operates.
Business Impact: Measurable Results
Operational Efficiency
80% reduction in administrative time
95% drop in scheduling conflicts
Real-time visibility into staffing, events, and finances
Employee Experience
Higher satisfaction and engagement
Faster onboarding and simpler training
Clear, timely communication via push notifications
Financial Benefits
Accurate, automated payroll calculations
Real-time cost visibility per event
Fewer missed shifts and no-shows
Competitive Advantage
Professional, modern platform for staff and clients
Ability to scale without proportional admin increases
Data-driven decision making and continuous optimisation
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Image 1: KPI dashboard showing time saved and conflicts reduced
Image 2: Chart of administrative hours before vs after
Image 3: Staff feedback highlights
Image 4: Event profitability trends over time
Technical Highlights: Innovation in Action
~85% code reuse across web and mobile via .NET and shared libraries
Real-time sync using Azure Service Bus
Offline capability so staff can work without signal
Layered security including JWT, RBAC, encryption, and audit logging
Sub-second response times for core operations
The Road Ahead: Continuous Innovation
Assemblysoft continues to partner with Shack Events on:
AI-powered scheduling and demand forecasting
Advanced analytics for staffing and profitability
Client portal for real-time staffing visibility
Extended integrations with finance and HR systems
Enhanced geolocation and check-in/out workflows
Key Takeaways for Business Leaders
Start with business problems, not technology choices.
Prioritise user experience to ensure adoption.
Select a modern, scalable stack like .NET, Blazor, and Azure.
Design for scale from day one.
Partner with experts who understand both your industry and the tech.
Industry Applications Beyond Event Management
This blueprint extends well beyond events:
Healthcare staffing
Hospitality and seasonal workforces
Retail and peak-period staffing
Construction and field workforce management
Education and cover/short-term teaching staff
The combination of a Blazor Server web platform and .NET MAUI mobile apps is powerful wherever there is a distributed workforce.
Conclusion: Digital Transformation Done Right
The Shack Events platform is a live example of how strategic custom software development can transform operations.
By combining deep industry understanding with modern .NET development, Blazor, .NET MAUI, and Azure, Assemblysoft delivered a platform that:
Solves real operational challenges
Improves staff satisfaction and retention
Delivers measurable ROI
Scales as the business grows
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Label: Talk to Assemblysoft about a similar solution
URL: https://assemblysoft.com/services/custom-software-development
Ready to Transform Your Operations?
Whether you’re struggling with workforce management like Shack Events or facing different operational challenges, Assemblysoft can help you design, build, and scale a custom solution.
.NET MAUI Blazor Hybrid development
https://assemblysoft.com/technologies/net-maui-blazor-hybrid-development
Blazor Server & ASP.NET Core solutions
https://assemblysoft.com/technologies/blazor-server-development
Microsoft Azure cloud infrastructure
https://assemblysoft.com/technologies/microsoft-azure-development
