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Operational Resilience & DevOps Review

What happens if the software fails at the worst possible moment?

An operational resilience and DevOps review tests the arrangements that keep a business-critical application running: monitoring, incident response, backup and restore, disaster recovery and the pipelines that ship changes safely.

Monitoring & alerting Backup & restore evidence CI/CD & release safety Recovery expectations tested

What is an Operational Resilience and DevOps Review?

An operational resilience review establishes whether an application can be monitored, recovered and changed safely. It compares the organisation's recovery expectations with the evidence that exists, including backups, restore tests, runbooks and deployment pipelines, and prioritises the gaps.

It is part of Assemblysoft's software audit and technical due diligence practice and can run on its own or as part of a comprehensive audit.

When to commission one

Situations where this review pays for itself

A recent outage or near miss

Something went wrong, recovery took longer than expected and you want to know why.

Customer or insurer questions

Questions about RTO, RPO, backups and incident response that you cannot yet answer with evidence.

Manual deployments

Releases depend on one person, a checklist and a quiet evening.

The system has become critical

A tool that started small now underpins revenue or operations.

What we assess

Six areas, each rated for impact and urgency

Monitoring & alerting

Application Insights, Azure Monitor, logs and alerts: would you know about a failure before your users?

Incident response

Who is called, how severity is judged, how incidents are recorded and how root causes are removed.

Backup & restore

What is backed up, where it is stored, how long it is kept and whether restores have ever been tested.

Disaster recovery

Recovery time and recovery point expectations compared with what the architecture can actually deliver.

CI/CD & release safety

Build and release pipelines, test gates, approvals, rollback and environment parity.

Single points of failure

People, services, credentials and infrastructure whose loss would stop the application.

How it works

From scoping to a prioritised plan

Scope, access and timescales are agreed before work begins. Anything that could affect a live environment is agreed separately and controlled.

1
Day 1

Expectations

We record how long the business can tolerate an outage and how much data it can afford to lose.

Output: Agreed RTO/RPO expectations
2
Days 2+

Evidence review

Monitoring, alerts, backup policies, pipelines, runbooks and incident history examined.

Output: Evidence log
3
Where agreed

Controlled restore

Optionally, a restore to an isolated environment to prove backups can be recovered.

Output: Restore test result
4
Final

Report & roadmap

Gaps between expectation and evidence, prioritised by business impact.

Output: Report, risk register, roadmap
What you receive

Clear findings, honest boundaries

  Deliverables

  • Recovery expectations compared with evidence
  • Monitoring and alerting gap analysis
  • Backup, restore and DR findings
  • CI/CD and release-safety assessment
  • Single points of failure register
  • Prioritised improvement roadmap

See how findings are presented in our anonymised sample report.

What this review does not do

  • Restore or failover tests on live systems are only run when separately agreed and controlled.
  • The review does not certify compliance with any standard.
  • Recovery figures depend on the architecture and the evidence available.
Methodology

Aligned with recognised guidance

Recognised technical and regulatory guidance the audit methodology is aligned with
AreaSupporting authorityHow it shapes the audit
Cloud reliability, security, cost and operational maturity Azure Well-Architected FrameworkMicrosoft Structures Azure workload assessment around its five pillars: reliability, security, cost optimisation, operational excellence and performance efficiency.
Secure development practices and software acquisition Secure Software Development Framework (SSDF), NIST SP 800-218US National Institute of Standards and Technology Gives a vendor-neutral vocabulary for judging whether software was produced with secure development practices, and explicitly supports using those practices when acquiring software.

These references support the audit methodology and its boundaries. They describe what a properly scoped audit can assess; they are not a claim that any particular client's systems have already been verified, and alignment with a framework is not a certification.

Confidentiality & evidence handling

Your code, credentials and data, handled with care

An audit means trusting an outside team with source code, infrastructure and sometimes personal data. Here is how access and evidence are controlled. Certification describes how we run our own business; it does not, on its own, guarantee the security of a client's application.

NDA before detail

We sign your NDA or provide ours before receiving anything confidential, including the identity of an acquisition target.

Due-diligence questions

Read-only by default

Repository and cloud access at the least privilege needed, time-limited and revoked at the end. Anything that could affect a live system is agreed separately.

Information security

Evidence handled deliberately

Working copies are held only as long as the engagement needs, production data is avoided wherever possible, and evidence is returned or deleted on completion.

Data residency

Cyber Essentials Plus

Assemblysoft holds Cyber Essentials Plus, independently audited. Our policies, insurance and certificates are published in the Trust Centre.

Visit the Trust Centre

Where personal data is in scope, a UK GDPR Article 28 Data Processing Agreement applies. Reports are confidential to you and shared only with the people you name, such as your advisors or board.

Frequently asked questions

Operational Resilience & DevOps, answered

What are RTO and RPO?

Recovery time objective (RTO) is how long the business can tolerate the application being unavailable. Recovery point objective (RPO) is how much recent data it can afford to lose. The review compares both with what your backups and architecture can really deliver.

Will you test restores against our live system?

No. Where a restore test is agreed, it is carried out into an isolated environment so production is not affected.

Do you only review Azure DevOps?

No. We review Azure DevOps, GitHub Actions and other pipeline tooling, as well as manual release processes where no pipeline exists.

Can you run monitoring and support afterwards?

Yes, through managed application support, which includes monitoring, incident and problem management and verified backups. There is no obligation to use us.

Know how prepared you really are

Tell us which application matters most and how long the business could cope without it. We will scope a review that tests the evidence, not just the paperwork.

Discuss Your Requirements All Software Audit Services

Cyber Essentials Plus certified  ·  NDA as standard  ·  UK-based team  ·  Microsoft Partner  ·  No obligation to appoint us for remediation

Start a meaningful conversation with us today.

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